Shipping Policy
Thanks so much for shopping with us, we truly appreciate you! Before your goodies head your way, here’s a quick look at how shipping works with us.
📍 Where We Ship
Right now, we ship within the 48 contiguous U.S. states. We’re not able to ship to Alaska, Hawaii, or international locations just yet.
📦 Order Processing & Delivery
All of our locations are individually owned and family-operated, and we work hard to get your order out quickly.
Orders are processed within 1–2 business days (and most process within 1 business day!)
Once shipped, delivery typically takes 1–5 business days depending on your location.
Shipping times may vary due to carrier delays, weather, or other things outside our control. We appreciate your patience and understanding!
📍 Lost or Stolen Packages
Once a package is marked “delivered” by the carrier, we’re not able to take responsibility for lost or stolen items. We recommend making sure your shipping address is secure and keeping an eye on your tracking info, so you’ll know when to expect your order.
💬 Product Issues or Delivery Concerns?
Customer Support is here to help!
If something’s not right, whether it’s your order or the product itself, we genuinely want to make it right. Please reach out to our customer support team as soon as possible so we can help.
📧 Email: customersupport@beefjerkyx.com
When reaching out, please include:
- Your Name
- Order Number
- Contact Information
- A short description of the issue
- Photo of the product(s)
We’re here to help and grateful for your support! 🐮 ♥️